Pursuant to the statutory requirements of the Personal Data Protection Act 2010 (“PDPA”), this privacy notice for personal data (“Privacy Notice”) is issued to all users of the Qu Exchange (“Site”) (incorporated as MSME New Media Sdn Bhd. (Company No: 1126412-U) (“Qu”, “we”, “us” or “our”).
Personal data that we collect about you
Personal data means any information in our possession that relates directly or indirectly to an individual to the extent that the individual can be identified from that and from other information in our possession such as your name, address, telephone numbers, NRIC No., date of birth, email address, photograph, your IP address, operating system, browser type as well as information and data generated in the ordinary course of the relationship with us which may include signatures, answers to questions intended for security verification, emergency contact numbers and call back contact details. We also collect service-related, diagnostic, and performance information.
Purposes for which your personal data is used and disclosed
During the course of your use of our services, we are required to collect and process your personal data to process facility applications submitted by you, to verify your identity, update our records and generally maintain an account with us, perform credit assessment and other background checks on you, to perform research, evaluation, administrative and operational tasks (including market or customer survey, due diligence, service improvement and product development, risk management, systems development, credit rating, and training), provide our Services and customise the content shown to you,
develop, operate, improve, deliver and maintain our Services, responding to your queries and resolving complaints, carry out polls, surveys, analysis and research on how our Services are being used and how we can improve them, to update you on your listings and our Services, to send you marketing and/or promotional materials on our latest products and services or carefully selected third parties, to send service-related messages including, without limitation, a welcome/confirmation email when you register your Account and to enforce our Terms of Service and other policies, to administer our systems, and for all other purposes that are ancillary and incidental to our business (collectively referred to as “Permitted Purposes”).
How we collect your personal data
We may collect your personal data when you register for an account with us or during our course of dealings with you through applications and other forms submitted by you through the Site or otherwise, letter of offers, agreements signed by you and your access to the Site, or when you choose to connect your account with an external third party service or application, , and personal data from credit bureaus and credit reporting agencies. We may also obtain information about your general internet usage by using cookies which are stored on the hard drive of your computer. Some third parties who advertise on our website may also use cookies but we do not have access to them, or control over them. You can set your web browser to refuse cookies, but if you do then you may not be able to enjoy the full use of our website. Additionally, your personal data may be collected when you use the features and functions available on our Services, for example, by creating listings, interacting with other users through our messaging feature, or transacting with other users. Your personal data may also be collected from a variety of sources, including without limitation, during meetings, events, seminars, conferences, talks, road shows, surveys organised or sponsored by us, as well as public domain sources. These includes
pursuant to any communications made from or with us.
Parties to whom your personal data may be disclosed
Your personal data will not be disclosed by us to any third party without your consent, save for disclosures to:
(a) our group of companies (including Qu’s parent company, subsidiaries, related and/or associated companies);
(b) our business partners, vendors, suppliers, agents, contractors, agents, service providers, insurance companies, investors, professional advisers, banks and/or financial institutions;
(c) our auditors, business consultants, accountants, lawyers or other professional advisers and/or consultants as we deem necessary and appropriate;
(d) to any party who undertakes to keep your personal data confidential only to the extent necessary to fulfil the relevant Permitted Purposes, or to whom we are compelled or required by law to disclose to, including disclosure to courts, tribunals, legal, regulatory, tax and other government authorities;
(e) any actual or proposed assignee of Qu or transferee of Qu’s rights in respect of all or part of the assets or business of Qu; or
(f) other Users of our Services.
It is necessary for us to collect and process your personal data. Without your consent authorising us to process and collect your personal data, we will not be able to effectively provide our services to you, or to process your personal data in relation to the Permitted Purposes.
True, accurate and complete personal data
By providing us with your personal data, you are consenting for us to act as data user for the purposes of the PDPA and to be able to collect and process your personal data in accordance with this Privacy Notice. You confirm that all personal data that is provided to us is true, accurate and complete, and that none of the personal data provided is misleading or outdated. In the event of any change to your personal data, you will promptly update us.
Third party’s personal data
To the extent that you have provided (or will provide) personal data about your family members, spouse, other dependents (if you are an individual), or to the extent that you have provided (or will provide) personal data about your directors, partners, shareholders, employees, representatives, agents (if you are a corporate entity/an organisation) and/or other individuals (such as beneficial owners, payors, payees, guarantors, authorised signatories, other security providers and other natural person related to you), you confirm that you have explained (or will explain) to them that their personal data will be provided to, and processed by, us and you represent and warrant that you have obtained their consent to the processing (including disclosure and transfer) of their personal data in accordance with this Privacy Notice.
Your rights under the PDPA
It is our priority that your personal data is stored in a secured state. The duration of data storage shall be for as long as it is necessary in relation to our business and/or as permitted by the PDPA. You have a right, under the PDPA, to request access to, request for a copy of and to request a correction of the personal data and to contact us with any inquiries or complaints in respect of your personal data. Subject to our right to rely on any statutory exemptions and/or exceptions to collect, use and disclose your personal data, you have the right at any time to request us to limit the processing and use of your personal data.
You may be given the opportunity to ‘opt-out’ of having your personal data which may be used to provide information about products, services and/or third party services and/or products, which may be of interest to or benefit you. If you choose to ‘opt-out’, we will not be able to provide you with such information.
Requests or queries
The abovementioned requests or queries or any queries relating to the collection and processing of personal data should be in writing and addressed to:
MSME New Media Sdn Bhd
Address : E-33A-3A, Dataran 32, No.2, Jalan 19/1, 46300 Petaling Jaya, Selangor
Contact No. : 03-7960 2133
Fax No. : 03-7960 1932
Email Address : admin@qu-exchange.com
Amendment to this Privacy Notice
We reserve the right to update and amend this Privacy Notice from time to time. We will notify you of any amendments to this Privacy Notice via announcements on our website or other appropriate means. If we amend this Privacy Notice, the amendment will not have any retrospective effect on personal data collected before the revised Privacy Notice.
English version shall prevail
In accordance with Section 7(3) of the PDPA, this Privacy Notice is issued in both English and Bahasa Malaysia. In the event of any inconsistencies or discrepancies between the English version and the Bahasa Malaysia version, the English version shall prevail.
Date of issuance of this Privacy Notice: 9/9/2017